Accountable for timely completion of paperwork and assignments (i.e.: employee evaluations, employee orientation, achieve departmental operating budget target, achieve productivity performance standards, employee attendance at mandatory in-services (such as annual re-orientation), QI data, staff competencies, etc.) for assigned scope of service. Ensure that processes needed for the quality management system are established, implemented and maintained. Report to top management on the performance of the quality management system and any need for improvement, and ensuring the promotion of awareness of customer requirements throughout the organization.
Tracey Smith, BAS, MHS
Manager Healthcare Division
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Quality Improvement Specialist
Establish collaborative relationships with healthcare providers and relevant stakeholders to facilitate the improvement of health care services and delivery. Provide QI consultation (i.e., education, tools, techniques) and education to providers and relevant stakeholders. Identifies opportunities and recommends methods to improve service, work processes and financial performance, e.g. expense management. Recruit providers for quality improvement initiatives. Assists in the implementation of quality improvement initiatives. Conduct onsite visits to providers throughout the State to establish and maintain provider relationships. Conduct presentations to providers, stakeholders, and other interested groups or programs, and participate in related conferences, events, exhibits.
About the association
Since 1976, the Louisiana Association for Healthcare Quality has been a guidepost for healthcare quality professionals. We were founded in 1976, later incorporated in 1982, and officially named the Louisiana Association for Healthcare Quality in 1995. LAHQ enjoys a diverse membership that includes professionals from many quality-related disciplines such as utilization, risk, case management, patient safety and infection control.